Hosted in Vietnam
ENVI
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A chat assistant for your website

YCbot - a specialist assistant for your organization's website.

Right facts. Right time. Right source.

Visitors find the answer right on your website, drawn only from the official documents you've published, always with a source to check for themselves. On duty 24/7.

  • Never guesses or makes things up
  • Multilingual support
  • No sign-in needed
  • Reads scanned documents (OCR)
Request access See how it works →
14 Languages supported Tuned for Vietnamese first
1 line A single embed snippet Nothing else to install
100% Data kept in country Servers in Vietnam
Assistant · Trường ĐH Mẫu daihocmau.demo.vn Online
Answers come from this site's own content
01 · district and ward offices, departments

Administration

Residents ask about procedures, paperwork and where to file - YCbot answers from the official source and links it so they can check.

Procedures change often, and fake news and impersonation calls are everywhere. YCbot answers only from the documents and procedures the authority has published, always linking the original text, so it becomes the official channel people can check for themselves.

  • An official channel: every answer links to the original text, so people can reject fake news and impersonation calls
  • Prefers the latest version, dropping rules that are no longer in force
  • Ask in everyday words, no decree numbers to remember - on duty 24/7, no personal data stored
  • Where there is no rule yet, it says so plainly and points to the right office
Assistant · UBND Phường Mẫu ubndmau.demo.vn Online
Answers come from this site's own content
What visitors ask - click one to see the answer
Book a call about public administration See pricing
02 · hospitals, clinics, health stations

Healthcare

Fees, insurance, visiting hours, admissions - answered clearly, without straying into medical advice.

Fees, insurance, visiting hours, clinic times: answered clearly and with sources, including outside office hours. YCbot does not give medical advice, and says so plainly.

  • On duty around the clock, taking load off the switchboard and the front desk
  • Answers from the published price list, insurance guidance, house rules and clinic times
  • Declines to diagnose or prescribe - sends patients to a doctor
Assistant · Bệnh viện Mẫu benhvienmau.demo.vn Online
Answers come from this site's own content
What visitors ask - click one to see the answer
Book a call about healthcare See pricing
03 · funds, training programs, NGOs

Scholarships

Eligibility, paperwork and deadlines scattered across pages - YCbot gathers them in one place, with sources, in any language.

Eligibility, benefits, paperwork and deadlines usually sit across many pages and forms. Applicants get lost and ask the same questions thousands of times. YCbot gathers the documents in one place and answers with sources, in many languages, for international applicants too.

  • Answers from the program's notices, rules and forms
  • Multilingual support, for applicants at home and abroad
  • Scattered documents gathered in one place, always with a source
  • On duty around the clock, taking load off the applicant support line
Assistant · Quỹ Học bổng Mẫu hocbongmau.demo.vn Online
Answers come from this site's own content
What visitors ask - click one to see the answer
Book a call about scholarships & programs See pricing
04 · universities and colleges

Education & universities

Students ask anonymously, around the clock, about rules, fees and exam dates - the registrar's office gets its time back.

Every term, students ask the same questions about rules, fees and exam dates; many would rather not walk into the registrar's office, so the official answer never reaches the person who needs it. YCbot answers anonymously, with no sign-in and no personal data collected, which cuts mistakes in enrollment, retakes and graduation checks.

  • Takes load off the registrar's office; fewer mistakes in enrollment, retakes and graduation checks
  • Anonymous, no personal data collected - students ask without hesitating
  • Light to clear legally and for IT, because it touches no personal data
Assistant · Trường ĐH Mẫu daihocmau.demo.vn Online
Answers come from this site's own content
What visitors ask - click one to see the answer
Book a call about education / universities See pricing
05 · shops, retail, service companies

Business

Returns, delivery, warranty, invoices - customers get an answer after hours too.

Returns, delivery, warranty, invoices: customers get an answer even after hours, exactly as your published policies and catalog state it.

  • Answers from your policies, catalog and product datasheets
  • Promises no discount or commitment outside your policy
  • Your staff spend their time on the hard cases
Assistant · Doanh nghiệp Mẫu doanhnghiepmau.demo.vn Online
Answers come from this site's own content
What visitors ask - click one to see the answer
Book a call about business See pricing
How it works

Three steps from your websiteto an assistant that knows it.

Nothing to build, nothing to upload. YCbot works from what you have already published.

01

Tell us your website.

Give us your web address. YCbot reads every public page on it, and the files those pages link to: PDFs, Word and Excel files, scanned papers, even images and recordings. You don't upload anything or change how you publish.

  • Finds your pages on its own
  • Or follows your sitemap
  • Picks up news from your RSS or Atom feed
  • Re-reads your site daily or weekly
02

Add one line to your site.

Your developers add a one-line <script> tag to your site's template and they're done: a chat button appears. It takes your site's colors and icon automatically. You choose the assistant's name, its greeting and how it looks.

  • Works with any website
  • Your name, colors and greeting
  • Corner button, side panel or full screen
03

Visitors ask, YCbot answers.

Visitors type a question in their own words and get a direct answer in seconds, with numbered sources. If your site doesn't have the answer, YCbot says so instead of guessing.

  • Answers only from your site
  • Sources on every answer
  • Never guesses or makes things up
  • Up to 14 different languages
Privacy and data

Your visitors' datastays in Vietnam.

YCbot runs on Sonant's own servers in Vietnam, including the large language model that writes the answers. Visitor messages never leave the country, and we keep as little as we can. The whole product is designed around Vietnamese law.

What happens to a visitor's message
  1. 1
    The visitor agrees a clear notice comes first
  2. 2
    YCbot answers on our servers in Vietnam
  3. 3
    Stored encrypted for 90 days, or as you choose
  4. 4
    Deleted by the visitor, by you, or on schedule
Hosted in Vietnam

Every part of YCbot, including the language model, runs on servers we operate in Vietnam. No visitor message is sent to a foreign AI provider.

Consent first

Before chatting, visitors see who handles their messages and why, how long they are kept, and a reminder not to share personal details. The chat opens only after they press I agree.

Visitors stay in control

Visitors can copy or delete their conversation at any time. Each chat shows a short reference code they can quote to you later.

As little data as possible

No names, email addresses or IP addresses are stored with a conversation. The summaries your team reads leave personal details out.

Encrypted, then deleted

Conversations are stored encrypted and removed automatically after 90 days, or after the period you set.

Legal texts included

Your admin holds a privacy policy paragraph, a terms clause and a data processing agreement in English and Vietnamese, filled in with your details.

How we keep YCbot secure →

What you get

Eight things YCbot does for you

Everything below is set up sensibly from day one. Change any of it for each of your sites from your admin, with no programming.

01

Answers only from your site.

YCbot does not answer from the open internet or from general knowledge. It reads your site, finds the passages that answer the question, and writes the reply from those alone, using a large language model we host ourselves.

02

Sources you can check.

Every answer carries numbered sources. Click one and the page opens beside the chat, with the passage the answer came from highlighted. Visitors can check the answer without losing the conversation.

03

Reads your documents too.

PDFs, Word, Excel and PowerPoint files, scanned papers, images, audio and video. The answer buried in a product datasheet, a price list or a recorded webinar is as easy to find as one on a web page.

04

Loose or strict, your choice.

By default YCbot reads between the lines, combining several passages into one clear answer. In strict mode it sticks closely to what your pages say and quotes them, for sites where every word has to be exact.

05

Stays current on its own.

YCbot re-reads your site on a schedule and follows your RSS or Atom feed. Publish a page and it can answer from it. Take a page down and it stops using it at the next read.

06

Knows what it is for.

It stays on your site's subject, politely declines everything else, and says plainly when your site doesn't cover a question. If a visitor turns abusive, it ends the conversation.

07

See what visitors need.

Your admin shows how many people ask, what they ask about, and which answers they found helpful. Every conversation gets a one-line summary in English and Vietnamese, with personal details left out.

08

Your team stays in control.

YCbot keeps an organized list of what your site covers: products, services, prices, procedures, contacts and documents. Your staff can review it, correct it and mark each entry as checked.

Your admin

Know what your visitors are asking.

One place to see how the assistant is doing on each of your sites: what people ask, how the answers land, and what your site covers. Every figure below is sample data.

Questions per day, helpful answers, and the topics visitors ask about.

Conversations, 30 days1,284
Rated helpful212
Not helpful19
Pages and files486
What visitors ask about
retake enrollmenttuitionexam schedulegraduation checksscholarship eligibilityadmission paperworkexit standardscourse enrollment
Questions the site couldn't answer
corporate-sponsored scholarshipsdorm vacanciesswitching major mid-coursethesis defense schedule
Last 24 hours
viAsked about retake enrollment and the deadline; answered from the academic rules, with the anonymity note attached.4 turns▲
enAsked about scholarship eligibility and the closing date; answered from the selection notice.2 turns
koAsked about scholarship paperwork and benefits; answered with the downloadable forms.3 turns▲
viAsked what is needed to graduate; answered with the exit standards and accumulated credits.5 turns
enAsked which major has the best job prospects; the assistant declined to rank majors and gave the admissions contact.1 turns▼
Built from your pages and files, kept up to date as they change
RulesRetake and grade improvement enrollmentchecked
TuitionThis term's tuition noticechecked
ContactRegistrar's officechecked
DocumentStudent handbook 2026to review
ScholarshipScholarship eligibility and paperworkto review
Filled in with your organization's name and your settings
Privacy policy paragraph
What your visitors should know about the chat.
Copy
Terms of service clause
One clause to add to your site's terms.
Copy
Data processing agreement
Between your organization and Sonant.
Copy
The chat's own wording
The exact notice visitors agree to, so your policy matches it.
Copy

FIG. 01 · Your admin · sample data

Moments that keep happening

Whenever someone asks, YCbot is there

Each visitor brings their own situation, their own hour, their own kind of errand. Taken together, they show YCbot on duty day and night, across every sector.

Ward office 10 at night

A resident needs to know what to bring to replace a chip-based ID card.

24/7Answers outside office hours, citing the procedure page.
See details →
University Late, before the deadline

A student wants to ask how to enroll for a retake, but not at the registrar's window.

anonymousAsks anonymously, no sign-in, nothing stored.
See details →
Hospital Middle of the night

A relative asks about visiting hours and what papers to bring.

knows its limitsAnswers on procedure, but never on medication.
See details →
Scholarship fund Across time zones

An applicant abroad writes in to ask about eligibility in English.

multilingualAnswers in their language, linking the original document.
See details →
Shop After closing

A customer asks about the returns policy once the shop has shut.

nothing missedAnswers consistently from policy, so no customer is lost.
See details →
Languages

Vietnamese-first.Region-fluent.

YCbot greets each visitor in their browser's language, and they can switch at any time. Your content can be in Vietnamese, English or both: visitors can ask in any of the languages below and get the answer in their own.

Your adminEnglish and Vietnamese
Default languageyou choose, for each site
Tiếng ViệtdefaultEnglish中文日本語한국어ภาษาไทยBahasa IndonesiaBahasa MelayuFilipinoភាសាខ្មែរမြန်မာລາວதமிழ்Русский
Pricing

Commit to more conversations,pay less for each one.

Pick the offer that fits your website. A conversation is one visitor's whole chat, however many questions they ask.

Organization

For an organization's website

Hospitals, universities, government offices, companies.

You commit to a number of conversations a month, anything from 1,000 to 25,000. The price per conversation drops as your commitment grows, up to 60% below the standard 3,000 VND.

Estimate your cost
conversations a month
Popular commitments:

Or type any number from 1,000 to 25,000.

  • Not sure of your number? The free trial month shows your real volume before you commit.
  • Use more than you committed? The assistant keeps answering as usual; each extra conversation is 3,000 VND.
  • Use less? Unused conversations carry over to the next month and stay valid for 12 months.

If you paid 3,000 VND each

Request a free trial Free setup and a one-month free trial.
Organization includes
Sites and pages
Several websites on one commitment, no page limit
Content updates
Daily, plus RSS and Atom
Documents
PDF, Word, Excel, scans (OCR), audio and video
Languages
All 14 languages
Admin
For your whole team, with summaries, topics and ready-to-publish legal texts
Support
A named support contact
Private deployment

When your data must stay fully separate

YCbot runs for your organization alone, on infrastructure shared with no one. Quoted by capacity and SLA.

Talk to us

Dedicated cloud

A fully isolated environment run by Sonant in Vietnam, with its own servers, storage and language model. Nothing is shared with other customers.

On-premises

Runs inside your own data center or cloud, on GPU servers. Your data never leaves your infrastructure. Sonant sizes it, installs it, keeps it updated and supports it.

Both options include
  • Everything in Organization
  • Single sign-on (SSO) via SAML or OIDC, with two-factor login
  • Role-based access for each site and department
  • A full audit log: who changed what, and when
  • Log export to your SIEM
  • Retention and deletion policies that follow your rules
  • An uptime SLA and a named support contact
Starter

For a small website

Shops, clinics, offices.

500,000 VND a monthIncludes 100 conversations a month. Extra conversations are 3,000 VND each, and it never cuts off.

Sign up
FeatureStarterOrganization
SitesOne site, up to about 200 pagesSeveral sites, no page limit
UpdatesWeeklyDaily, plus RSS and Atom
DocumentsWeb pages onlyPDF, Word, Excel, scans, audio, video
LanguagesVietnamese and EnglishAll 14 languages
AdminOne admin seatYour whole team, with summaries and topics
SupportBy emailA named support contact

Opening the chat without asking anything does not count as a conversation.

Book a demo

Have a site with answers buried in it?

Tell us about your site and we'll arrange a demo on your own content. We reply within two business days.